Ordering FAQs

The Anji MTX platform can be ordered through www.anjimtx.com

If you live outside of the U.S. or in Alaska/Hawaii, please email our Customer Service Team customerservice@anjimtx.com with shipping address and desired platform size and we can respond with potential shipping cost.

All platforms shipping to the contiguous 48 United States have free shipping. No matter the size, free shipping.

The platform will ship directly to your front door through small parcel service (i.e. FedEx and UPS) either in one box or a series of boxes, depending on the size of the platform ordered. There will be no need for scheduling an appointment or dealing with any cumbersome pallets.

After completing an order, an email will arrive with an associated tracking number as provided by our small parcel carrier. The link included in that email will detail the best and most accurate arrival information.

After completing an order, an email will arrive with an associated tracking number as provided by our small parcel carrier. The link included in that email will detail the best and most accurate arrival information.

There is a very short window to cancel the order as we begin processing orders immediately. Please contact our Customer service Team by emailing at customerservice@anjimtx.com or calling 314-238-8631 x10 to handle this request.

Orders will ship by standard ground small package carrier but quicker shipping methods of overnight and 2nd day delivery can also be requested but do come with an extra shipping cost. Please contact our Customer service Team by emailing at customerservice@anjimtx.com or calling 314-238-8631 x10 to handle this request.

There is a very short window to change an order as we begin processing orders immediately. Please contact our Customer service Team by emailing at customerservice@anjimtx.com or calling 314-238-8631 x10 to handle this request.

Depending on the size of Exercise Platform, there may be more that one carton shipped to your home. The 4' x 6' base model will ship to you in one carton. Larger sizes in the assortment will require multiple cartons to reduce costs, expedite freight, and minimize complexity for delivery.